Village Gahr, Tehsil Kasauli, Himachal Pardesh - 173209 meadowsminara@gmail.com (+91) 98764-82040

Privacy Policy

Privacy & Data Protection Policy

Data Protection Commitment

Minara Meadows (“We,” “Us,” “Our”) is committed to maintaining the security, integrity, and confidentiality of your Personal Data. We ensure that all guest information is processed strictly in accordance with applicable Personal Data Protection standards, statutory requirements, and international privacy guidelines.

This Privacy Policy applies to all personal information collected through our official website, reservation channels, digital payment gateways, and directly at our resort premises located at Kasauli Road, Solan, Himachal Pradesh.

Key Terms & Definitions

The terms used throughout this Privacy Policy are defined as follows:

Personal Data: Refers to any information relating to an individual from which that person can be identified, whether directly or indirectly, as specified under Section 3 (“Types of Personal Data Collected”).
Data Controller: Refers to the natural or legal person (Minara Meadows Management) who determines the purposes, legal basis, and means of processing Personal Data.
Data Processor: Refers to any authorized entity or service provider processing Personal Data on behalf of and under the direct instruction of the Data Controller (e.g. payment gateway providers, reservation engines).
Data Subject: Refers to any individual guest, visitor, or customer who can be directly or indirectly identified by Personal Data held by Us.
Person: Refers to any natural living individual.
DPO: Designated Data Protection Officer responsible for privacy compliance, security protocols, and guest data requests.

Types of Personal Data Collected

Personal Data encompasses details from which an individual can be identified. It excludes anonymized datasets or information regarding deceased individuals. We collect the following categories:

Identity Data

Information used to identify an individual directly or indirectly, including full name, surname, date of birth, gender, marital status, government photo identification (Aadhaar, Passport, Driving License), and vehicle registration numbers.

Contact Data

Communication details such as personal or business email address, phone number, mobile number, emergency contact details, and residential billing address.

Sensitive Personal Data Policy

Includes information concerning ethnicity, religious beliefs, dietary preferences, or health/allergy requirements provided voluntarily to accommodate your resort stay. In the event sensitive data is received unintentionally without necessity or legal basis, Minara Meadows will not retain, index, or process such data.

Financial & Transactional Data

Payment transaction details, bank account details, payment card tokens (processed securely via PCI-DSS compliant gateways like Razorpay), payment history, invoice logs, and booking transaction references.

Exercising Your Privacy Rights & Contact Info

If you wish to exercise your Data Subject rights (access, rectification, erasure, or restriction of processing) or have any questions or complaints regarding our data policies, please reach out to our Data Protection team:

Minara Meadows Management

Village Gahr, Tehsil Kasauli, Himachal Pardesh - 173209

Email: meadowsminara@gmail.com

Phone: +91 98764-82040